Industry: Travel·Year: 2025·Engagement: 11-week project + retainer
Web Development • WhatsApp Automation • Performance Marketing
Direct-booking engine for boutique hotels — channel manager + WhatsApp upsells.
180,000
Direct nights booked
₹2.7 Cr
OTA commission saved
34%
Repeat guest share
The challenge
Wayfare's 38 boutique properties leaked 22% of revenue to OTAs and had no direct-customer relationship.
The approach
We built a direct-booking engine with channel manager, WhatsApp pre-arrival flows, and review automation.
What we shipped
- Booking engine + channel manager
- WhatsApp pre-arrival upsells
- Review + NPS automation
- Loyalty for repeat guests
The result
180,000 direct nights, ₹2.7 Cr in OTA commissions saved, and 34% of guests rebooking direct.
More work
