Industry: F&B·Year: 2025·Engagement: 10-week project + retainer
WhatsApp Automation • Web Development • AI Solutions
WhatsApp ordering, kitchen display, and Zomato-grade analytics for a 14-outlet chain.
₹3.4 Cr
WhatsApp order revenue
+22%
Avg order value lift
41%
Repeat customers
The challenge
Kabir's 14 outlets were losing direct-channel revenue to aggregators and had no first-party customer data.
The approach
We launched a WhatsApp ordering experience with menu, cart, payments, and an AI assistant for recommendations and dietary filters.
What we shipped
- WhatsApp menu + cart
- Razorpay in-chat payments
- Kitchen display system
- Customer data warehouse
The result
₹3.4 Cr in WhatsApp orders inside a year, AOV up 22%, and 41% of customers reordering — without paying aggregator commissions.
More work
